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Excess Computers was founded in 1999 as subsidiary of Universal Computech, which is under the Universal Data Group. The Company was founded and headed by the same and current Chairman and Chief Executive Officer. The foundation of this company was initiated from home in Lawrence Kansas after he discovered that the type of products he had, and was introduced to the market for sale, were becoming ever increasingly popular because of the quality and reliability. These products were the type of items everybody who owns a computer(s) for personal or business (local shops, schools, community charity organization, private and public companies ) would need to get work done, both on software and hardware. The company has grown rapidly that full expansion has been made to include sales of different types of computer systems (servers, Desktops and laptops), network and peripherals; and now, home electronic plus tool items. At present, the demand could soon outstripped the supply. We have established a project to sell products to shops and businesses all over the world on large volume to make our presence known.

ExcessComputers.com now uses the Internet for 80% of their incoming orders; therefore, making ExcessComputers a truly online company. Your satisfaction and happiness in our products bring us satisfaction and success; therefore, we are here to serve you and to make sure that you're satisfied.

Please be aware that all credit card numbers are encrypted and sent through secure server for your protection. Credit card numbers are NOT sent through E-mail! If you are not comfortable about ordering on-line, you may call in your order at (785)331-6880. You can also order by faxing the "Finalized order page" after you've printed it out. You should have all the products and quantity plus the shipping added. Make sure your correct credit card information is there before you print it and fax to us at: (785)842-2999.

If you are ordering with a Cashier's Check or Money Order, your order will be on hold until your payment arrives in full. If payment is not received within 10 business days, your order will be canceled. Please sent payment to: Excess Computers Sales Dept., P. O. Box 3041 Lawrence KS 66046. Please include a copy of your order.

We will always attempt to ship your order immediately, sometimes it may take up to 3 business days upon verification of funds and availability of product. Therefore, please allow 3 business days for an order to be processed and shipped, this includes any USPS Mail and UPS or FedEx Ground packages. Our orders are processed during our business hours Monday - Friday.

Allow 7-10 Working days for UPS Ground Service, 5-7 working days for UPS Express Service, excluding holidays & weekends.

We do not require a minimum order, however our minimum shipping & handling is $7.50.

Payment methods Accepted: VISA, MasterCard, American Express, Discover, Money Order, Wire Transfer, and Cashier's Check. We also accept Government and approved Educational purchase orders. No personal checks or business checks will be accepted. Due to our rapid inventory turnover, payments via Money Order or Cashier's Check must be received with in 14 days, or your order will be canceled.

We Do Not accept orders with International Credit Cards. All international orders must be prepaid by Wire Transfer before order is shipped.

Sales tax of 7.3% is applied to all Kansas residents.

To protect our customers, orders purchased on credit cards, will be ship to credit card billing address only. If you want to have an order shipped to an alternative shipping address you must notify your credit card company of the alternative address so we can verify the validity of the address. To avoid delays with your order, please provide us with correct credit billing address. We do verify all billing addresses, address which cannot be verified after 5 business days will be canceled.

Refund and Exchange Policies: All sales are final with exchanges given only for identical product. If identical product is not available an exchange for similar product or store credit will be given. Shipping fees and/or return shipping costs are Non-Refundable. Software is not returnable even if it is unopened. Return shipping costs after 10 days for any defective merchandise will be the sole responsibility of the customer. If a product is sent back to us as defective, and was tested by our technicians and found to be bad, otherwise, a 20% restocking fee + Shipping charges will be charged to you. Please allow 10 business days after product had been received by us for any merchandise exchange. Should a replacement for a returned bad item not be available, a credit will be issued or the product will be substituted with one of same-or-better specifications. All returned items must be issued a Return Merchandise Authorization (RMA) number prior to return shipment. Any product being returned must be labeled with the assigned RMA number and accompanied with a copy of the sales order or invoice. Items being returned must be packaged complete, with all manuals, cables, accessories, etc., as if they were new and working condition. Regardless of condition, products must be packaged appropriately so as not to incur physical damage during return shipping. Failure to do so may invalidate both the RMA and the warranty. Unauthorized and/or unmarked returns will not be honored. Excess Computers is not responsible for any incidental or consequential damages arising from the use of any product(s) that it sells.

Warranties: All products have a minimum 10 day DOA warranty from date of receipt of product unless otherwise stated on our Website or your invoice. Please check our website to verify warranty information before purchasing. If product is returned and found not to be defective a 20% handling fee will be charged in addition to shipping charges.

We do not warranty compatibility to your system. For example: A 486 computer & 4GB hard drive won't work together because the hard drive is too large for 486 BIOS.

If the product you need to return is covered under a manufacturer's warranty, you will need to contact that manufacturer for their return procedure.

Discrepancies or Wrong Product Received: All discrepancies or wrong product received must be brought to the attention of Excess Computers within 7 days of receipt of product. Please notify us of ANY discrepancies or wrong product received via email at shipping@excesscomputers.com

Shipping Policies: Shipping fees and/or return shipping costs are Non-Refundable.